Hyster enjoys a unique relationship with all our customers. We attempt to produce total client satisfaction created through world class manufacturing. Our objective is to foresee the needs of all our clients in addition to address them with forklifts that provide the value, the performance and the reliability which they really require.
Hyster completely believes in starting with the customer. The company performs yearly focus groups and offers on-going voice of customer research which is conducted both on line as well as in the field. We have over 400 design engineers to translate that input into smart designs by implementing our rigorous review gate process. Advanced tools and virtual prototype builds help make certain that the best machine practices come together. Other advanced tools like dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
So as to guarantee the lowest ownership cost and total dependability all of Hyster's machines are subjected to physical, environmental and virtual tests. Not only do we test against our own standards, but we are always testing against the competition's products as well. Our final tests take place in real-world customer applications so as to make sure that our products have met our strict standards.
Demand-Flow Manufacturing Which is Lean and Smart
Our world-class manufacturing at Hyster is driven by Demand Flow Technology or DFT. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to provide total customer satisfaction and flawless quality 100 percent of the time, all the time.
Total Quality All The Time
Hyster uses an integrated MES or Manufacturing Execution System to initiate excellence from the start. The MES is responsible for managing production flow. The MES coordinates line activities like for instance quality verification and part sequencing. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in each and every shift. These audits really hold each and every employee accountable for constant quality, along with the 5s workplace organization in place to help us accomplish it.
As standard with all our products, Hyster offers a wide variety of features. The company has remained completely devoted to its key focus on safety and quality, on being innovative every time, and by providing several of the best material handling equipment on the market. These are just some of the reasons the company has become a leader in the industry.